One of our most loved aspects of running the Rosebery is reading through our lovely comment book to hear our guests’ thoughts and all the positive comments some of our regular visitors leave for us. We encourage all our guests to review their stay on TripAdvisor, Facebook, Late Rooms and write down their experiences in the comment book to help us continue to provide excellent service, and improve how we take care of your needs during your stay with us.
The majority of our messages detail enjoyable stays, commenting on the friendly staff and spectacular décor. We aim be unique and do our best to meet all our guests’ needs. These goals are reflected in our reviews as one of the best Jesmond Hotels, in a convenient location with a bespoke feel.
Our average rating on TripAdvisor is between four and five stars; many reviewers have commented on our “outstanding service”, “exquisitely decorated” interiors and “kind” and “friendly” staff.
The pages of our comment book are filled on a weekly basis, particularly with messages from guests that have stayed with us for a prolonged period of time as they have a relative receiving treatment in the nearby Freeman hospital. Those with relatives in the hospital often comment on the hospitality of our staff and the convenient location. We are located a mere five-minute bus ride to the hospital, making it an ideal location for those looking to make frequent trips to the hospital.
Many of those who leave comments vow to stay with us at the Rosebery again the next time they are in the North East as we make their stay comfortable and accommodating in stunning surroundings. More than once we have been described as a “little gem” in the heart of Newcastle, close to the centre, with a cosy vintage feel.
Perfect for special occasions, families, couples and friends have described our eclectic rooms as “beautiful” for Valentine’s Day, weekend breaks and nights out. One guest informed us that after staying in our family room with friends for a girls weekend in Newcastle, she was “trying to find an excuse” to stay with us again.
Every comment or review kindly left by our guests is very much appreciated and it makes our day to read your thoughts and to hear that we’ve given you a pleasant stay.